Support
We'll tend to your web garden so you can concentrate on growing your business.
Site deployment is just the beginning of your web adventure. Drupal sites are made to be low-maintenance and while you can do much yourself, reality dictates that someone keeps the site up to date. Once launched your online enterprise needs both editorial and technical upkeep and we can help with both of these critical tasks.
To maximize the long-term value of your custom software application, Raincity Studios offers custom monthly maintenance and support packages allowing us to fill in the technical gaps.
Support agreements start at six-month terms and projects can take place over time or can be quick fixes. Each month, we'll draft a work plan whether that includes module upgrades, adding new features, security audits, new content types or sections and so on. In general you get quick answers and know someone is making sure the code works the way its supposed to, and not doing things it shouldn't (i.e opening security holes).
Being on-board with a Raincity Studios maintenance contract is dedicated Drupal experts in-house - people who know your site inside and out can help you right away. This means you get the right services at right time rather than relying a resource-strained generalist on your staff.
COPE found out the power of an out-sourced development team as they've returned to Raincity Studios regularly with new campaigns or messages to get out to their constituency. Each time, Raincity Studios has met their needs from custom code, to fresh designs, to marketing acumen.
We can also manage relationships with external developers or liaison with your technical personnel to find out what they are good at and where we can fit in. We can also pitch in with training key staff, offering strategic consulting and embarking on site marketing campaigns.
And don't be afraid to call if your site wasn't built by Raincity Studios - we're still happy to help.
